Customer Service Intern and IT Trainer Vacancies in Lagos, Nigeria

JULY 2008

An Information Technology company in Lagos, Nigeria is looking to recruit for the following positions:

1. Vacancy Published on Jidaw.com: Customer Service Internship (Female)Interns can expect to apply top quality customer service skills within the 6 month internship period. Therefore, it is imperative that the Intern has a desire for offering customer service..
School Certificate / ONDAGE: 18 - 24 yearsInternship Period: 6 Months
The ideal candidate for this role will be expected to meet the following requirements- Dealing with enquiries in person and by telephone promptly and courteously. internal and external customer inquiries, e-mail in a timely manner- Dealing with client correspondence, by email and letter. - Advising customers - Working with staff to resolve customer issues- Customer friendly and business attitude- Weekend work
- Ability to commit to a 6 month position
· Leading special projects on own initiative· Performing general office and clerical duties· Filing, photocopying and faxing
- Location: Lagos, NigeriaSkills and Abilities: - Excellent communication skills - both oral and written. - Knowledge of MS Office, Internet, Browsing, E-mail - Enthusiastic, flexible & positive attitude towards people, service and selling, Self-motivation, Detail-orientation, Initiative
Qualifications/Experience
School certificate / OND Good verbal and written presentation and communication skills are essential2. Vacancy Published on Jidaw.com: IT TRAINER VacancyAn IT Trainer who can provide technical support, Computer Engineering and Networking training is required. If are an enthusiastic quick learner with previous training experience in tech support and Networking please apply.The ideal candidate for this role will be responsible for:- delivering IT training- Computer Basics/Appreciation / MS Office- PC configuration, Networking, Hardware, Operating system support- Organizing course schedule- Training manuals- Assessment of studentsSkills and Abilities: - Confident in selling ideas and concepts to students and in managing students and classroom situations- Ability to learn and retain new information- Technical: PC configuration, Installation, Networking, installation, - Enthusiastic, adaptable person with a strong ability to learn quickly- Good interpersonal skills.- Good verbal and written presentation and communication skills are essential - Interest, experience in trainingQualifications/ExperienceSchool certificate / ONDPrevious training experience is essential. Method of Application
If you are a qualified candidate send your Career Summary via e-mail stating reasons why you should be considered. for the opportunity via e-mail to center@ebusinessnigeria.com In the e-mail include your contact details, address, telephone number, e-mail address, and also state, the Position published on Jidaw.com that you are seeking. Please DO NOT SEND CVs or RESUMES.
Subject of your E-mail should be
"Position for Customer Service Intern published on Jidaw.com".
OR
"Position for IT Trainer published on Jidaw.com".
DEADLINE: JULY 18, 2008.